
Well it has finally happened, the frustration and boredom of shopping at our local
Woolworths has finally overtaken the convenience. I will never, ever, set foot in
Woolworths again. I hate them. They are mean, petty and have no consideration for their customers.
The convenience of having a range of foods all available in one shop is completely overtaken by the fact that you cannot find anything. The stuff is arranged in such an obscure, confusing and frustrating way that it is impossible to find whatever you are looking for without walking up and down every aisle: - scanning from both ends does not work as the spaghetti you are looking for is in the middle of aisle 8 between shoelaces and soap. Peanut butter is not next to jam,
yoghurt is on the other side of the shop from cream, tomato chutney is five aisles from tomato sauce.
Even the layout is confusing. If all the food was at one end and all the non-food at the other, it would at least cut down the searching, but no, tissues is in aisle 3 with 4 aisles of food between them and toothpaste.
Even if you become accustomed to the various locations of the stuff that you are shopping for, they are all moved on a regular basis. This is to ensure that each and every customer experiences the
maximum level of frustration it is possible to endure before getting in the queue.
The queue gets longer every week, every second checkout chick/guy is on
valium. No matter how long the queue, or how long you have been waiting, they sleep speak the compulsory line 'How are you today,'. "Not bad thanks, shot the wife and kids this morning feeling much better." You can say whatever you like, they're not listening.
They now have 'self checkout.' This is where you, at your expense, do the job that the checkout chicks used to do. By following the instructions of a machine and then waiting and waiting until the pimply guy that used to be the checkout chick flashes his card at the machine and lets you go.
As you may be able to tell my patience with
Woolworths has been running thin for some time. Perhaps it wouldn't be so bad if they didn't insist on such a patently dishonest catch line, 'The fresh food people.' Try asking one of the green jacketed dills in the store when anything was picked. You will get a blank stare and 'I'll ask the manager,' after which the dill will disappear through a back door and never
be seen again.
The
Woolworths catch cry should be
'the not stale enough to throw out yet people.' At least that would reflect their
modus operandi.
Bye bye Woolworths.